Privacy Policy

1. Introduction

CleanCrest Institute (“we”, “us”, “our”) respects your privacy. This policy describes how we collect, use, and protect personal information when you use our website and courses.

2. Data We Collect

• Account Data: name, email, password hash.
• Transaction Data: course selections, prices, and timestamps. Payments, if any, are processed by compliant third-party processors; we do not store full card numbers.
• Usage Data: pages viewed, approximate geolocation from IP (city-level), device type, and error logs.
• Communications: messages you send via our contact form.
• Cookies: strictly necessary cookies for authentication and preferences; no third-party advertising cookies.

3. Lawful Bases

We process data based on contract (to deliver courses), legitimate interests (to secure and improve services), consent (cookies, marketing), and compliance with legal obligations.

4. How We Use Data

• Provide and maintain course access and progress.
• Communicate about your account, updates, and policy changes.
• Prevent fraud, secure accounts, and detect abuse.
• Improve content based on aggregated, anonymized insights.

5. Sharing

• Vendors: hosting, analytics, email delivery, payment processing. Vendors are bound by data processing agreements.
• Legal: we may disclose information where required by law or to protect rights and safety.
• No Sale: we do not sell personal information.

6. International Transfers

Data may be processed outside your country. We use appropriate safeguards such as Standard Contractual Clauses where applicable.

7. Data Retention

We retain data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

• Access, rectification, deletion, and portability.
• Restriction or objection to processing in certain circumstances.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local supervisory authority.

9. Security

We apply industry-standard measures including encryption in transit, role-based access, and risk assessments. No system is perfectly secure; please use strong passwords and enable available protections.

10. Cookies

We use essential cookies for login sessions and theme preferences. You can control cookies via your browser. Blocking essential cookies may affect functionality.

11. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children under 16.

12. Contact

For privacy questions or to exercise your rights, email [email protected] or mail CleanCrest Institute, 548 Market St, San Francisco, CA 94104.

13. Changes

We may update this policy. We will post changes here and update the “Last updated” date.

Last updated: 2026-07-10